If you are dissatisfied with the product, you may exchange it, provided it is unused (with the exception of cosmetic or medical products, which cannot be returned) and is in its original packaging as received.
Exchanges will be accepted within 15 calendar days of receipt. All return and shipping costs will be the customer's responsibility.
Before making a return, please ensure:
- Notify Tècnic Esports of the return using the return option on the website. Once Tècnic Esports has accepted the return, the customer can proceed with the shipping/return process.
- That the product is in perfect condition, with its tags and original seal. Send the item perfectly packaged and protected. If the product arrives damaged or has any other issue, the return will not be accepted.
You must always attach the purchase receipt or a photocopy of it, as well as the return authorization.
Send the package to:
TÈCNIC ESPORTS (GRUP CAPE)
Av/François Mitterrand nº96-98
AD200 Encamp
Principat d’Andorra