This website (www.tecnicesports.com, hereinafter and in this document, the "website") is owned and operated by TÈCNIC ESPORTS (GRUP CAPE) (hereinafter "TÈCNIC ESPORTS"), whose tax, administrative, and commercial information is as follows:

• Av François Mitterrand nº96-98
• AD200 Encamp, Principality of Andorra
• Telephone: (+376) 832774
• NRT: L-708322-C

USER RIGHTS AND OBLIGATIONS

Use of any of the services offered on the website, directly or indirectly, confers, from the outset, the status of user and will be deemed express, voluntary, and unreserved acceptance of these general conditions.

Access to the website's online store service is restricted to users who prove they are of legal age and have the legal capacity and necessary representation to enter into a contract. By using the services offered on the website, the user declares that they meet these requirements.

When the user accesses the website directly or makes a purchase indirectly by telephone, they must comply with these General Conditions and the special instructions for use shown at all times. Likewise, they undertake to always act in accordance with the law, good customs, and the requirements of good faith, exercising due diligence appropriate to the nature of the service they are enjoying. The user may not make any modifications or alterations to the contents of the website, except for the data they enter, nor may they in any way impair its integrity or operation.

Personal data concerning users accessing the aforementioned services will be subject to general data protection legislation and will be recorded in databases owned by TÈCNIC ESPORTS, protected by Organic Law 15/1999, of December 13, on the Protection of Personal Data, and its subsequent updates.

TÈCNIC ESPORTS reserves the right to delete or suspend the user's access to the website if they have breached any of the obligations expressed in these General Conditions. Any user who intentionally or culpably breaches any of the foregoing obligations will be liable for all damages caused to TÈCNIC ESPORTS or a third party as a result.

RIGHTS AND OBLIGATIONS OF TÈCNIC ESPORTS

TÈCNIC ESPORTS reserves the right to make changes to the website, as well as to these General Conditions. Given the unique nature of the medium chosen to communicate with users, TÈCNIC ESPORTS cannot assume liability for:

• The temporary inability to access the website at a given time, or for the specific information contained in any of the articles or content included in TÈCNIC ESPORTS or on those websites accessed through hypertext links located on the website.
• The accuracy or timeliness of the content (including graphics), information, and product and service offerings provided, as typographical errors may occur.
• The website contains information that has been simplified or written to make it easier for the user to understand. Therefore, TÈCNIC ESPORTS is not responsible for any misinterpretation that may arise from the information presented here, except in the case of negligent actions by TÈCNIC ESPORTS in the performance of its duties, as described in these General Conditions.
• TÈCNIC ESPORTS will also not be liable under any circumstances for damages resulting from fortuitous or unforeseeable events, nor for those resulting from the user's negligent behavior.
• TÈCNIC ESPORTS does not guarantee that the prices published on the website correspond to the purchase prices of the different items in its physical stores, and differences may exist between the two.
• We always strive to keep our stock up to date, but for logistical reasons (theft, software limitations, and similar), TÈCNIC ESPORTS cannot guarantee the availability of all the materials listed in its online store. Therefore, a customer may purchase a product that does not exist. In this case, TÈCNIC ESPORTS will only be obligated to refund the full amount to the customer.

GENERAL PURCHASE CONDITIONS

Once the user searches for and finds the desired item, using the item description page, they can add it to their Shopping Cart by clicking the Buy button. This action opens a new page detailing the order details (item, size, color, quantity, unit price, etc.). At this point, the user can view the shipping cost, continue shopping by clicking the Continue Shopping button, or confirm their order by clicking Checkout.

Once the order is confirmed, a new page will open where you must enter your personal information (First name, Last name, Address, Email, etc.) or a second address (for example, for a gift). This step is essential for your purchase to be processed and for you to receive it.

Once the information has been entered, the purchase is validated by clicking Send. Once this is done, a new page will open where the user will see the information they have entered (and can modify it if desired) and the cost of the purchase. Once the payment method has been selected, a final page will open. Clicking Accept completes the purchase process. The user will receive a detailed confirmation.

TÈCNIC ESPORTS will establish a series of general conditions regarding purchases made through the website or by telephone. In this case, the customer will be expressly consenting to the purchase being made in their name. These conditions are:

• The user may pay for their purchase using a credit or debit card. To do so, they must include the credit card number, expiration date, and CVV in the corresponding fields within the bank's payment platform (with some cards, an authentication code and PIN may also be requested). VISA or MasterCard cards may be used.
• Items will always be shipped to the address provided by the user in the personal information form, except in cases where a second address is entered in the shopping cart (option open to gift purchases). We do not ship items to P.O. boxes.
• If the user is not satisfied with their purchase, they may always exchange the item(s) within 15 days of receiving it without any problem. To do so, they must notify us in advance (either by phone or email) and ensure that the item is in perfect condition, with its original packaging, all brochures, warranties, and, in short, all documentation with which it was received. Shipping costs will always be borne by the customer unless the reason for the return is that the item was incorrect or was sent with some kind of defect. In these cases, the customer will return the product, and TÈCNIC ESPORTS will replace it at no cost to the customer.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All content, trademarks, designs, logos, icons, buttons, software, trade names, domain names, and any other signs or elements susceptible to protection by intellectual and industrial property rights that form part of the website are the property of TÈCNIC ESPORTS, are in the public domain, or are owned by third parties who have duly authorized their inclusion on the website and who appear as authors or rights holders.

Under no circumstances shall it be construed that any license is granted or that any waiver, transfer, or assignment of such rights in whole or in part is made, nor is any right conferred, especially the right to exploit, reproduce, distribute, transform, or publicly communicate such content, without prior express written authorization from TÈCNIC ESPORTS (with regard to the design of the website or the use of the "TÈCNIC ESPORTS" trademark) or the corresponding third parties.

Any violation of the intellectual or industrial property rights referred to in this section will be prosecuted through criminal and civil actions provided for in current legislation.

JURISDICTION

Any dispute or controversy arising between TÈCNIC ESPORTS and a user regarding the interpretation or application of these General Conditions or, in general, directly or indirectly related to the use of the services offered on the Website shall be resolved by the Courts of the Principality of Andorra.

As a prerequisite to the commencement of litigation, TÈCNIC ESPORTS and the User undertake to negotiate in good faith to resolve the dispute or controversy within a period of one (1) month from the date on which one of the parties notifies the other in writing of its potentially contentious claim.

CONTACT AND COMMUNICATIONS

For any communication between TÈCNIC ESPORTS and the user, the user must contact TÈCNIC ESPORTS at the above address, using any of the various means of communication (certified mail or email) indicated in the CONTACT section of the Website.

Communications from TÈCNIC ESPORTS to the user will be made using the information provided by the user when registering on the website or using the information provided in the first communication sent by the user.

The data collected on this website is for informational purposes only; www.tecnicesports.com  is not responsible for any omissions, inaccuracies, or errors that may occur at any time in the data and documents provided herein, nor for any consequences that may arise from their use.

The information provided herein is for informational purposes only. www.tecnicesports.com reserves the right to suspend its dissemination in whole or in part, and to modify the structure and content of this site without prior notice.

The services offered on this portal are free of charge to the user and do not require prior subscription or registration. However, to provide some services,  www.tecnicesports.comrequests personal information from the user, such as name and surname, address, email address, telephone number, etc. This is done in order to best address inquiries and complaints regarding this website, as well as current or future services, electronic newsletters, offers, etc.

Under no circumstances will www.tecnicesports.com provide personal information concerning its users to third parties without a signed authorization. The exception to this rule is only for companies belonging to the CAPE SL group, which will have access to all information and data contained in said databases, and vice versa. All data collected by TÈCNIC ESPORTS will become part of the Group, and the same standards set forth herein apply. We guarantee confidentiality in the processing of personal data, as well as the implementation of technical and organizational measures to guarantee the security of said data.